Legal
Terms and Conditions
Last updated 7 October 2026 · Effective 7 October 2026
These Terms set the rules for using our website and for hiring us to design or build for your business. Part A covers the website, Part B covers client projects, and Part C covers liability, disputes and other general terms.
On this page
1. About these Terms and who we are (Part A: website terms)
2. Using the Site and acceptable use
3. Site content and intellectual property
5. Links and third-party services
7. Translations and the English version
8. How a project is formed (Part B: client terms)
9. Scope, revisions and change requests
10. Timelines, delays and pauses
13. Late payment and suspension
14. Chargebacks and payment disputes
15. Review, approval and deemed acceptance
19. Subcontractors and AI tools
20. Data protection for client projects
24. Hiring people we introduce
25. No guarantee of results (Part C: general terms)
26. Our promise and disclaimer of warranties
Plain-English summary: These Terms are a contract between you and Hardik Dewra, who runs WeDesignLandingPages.com as a sole proprietor in India.
If you only use the website, Parts A and C apply. If you hire us, your Proposal and Parts B and C apply.
We start once your first payment clears. The Kickoff Payment is non-refundable once paid. The balance is invoiced when the final work is approved and must be paid before launch or handover.
Your Proposal sets the scope and the number of revision rounds. If it says nothing, you get 2 rounds per phase.
Work counts as approved if you do not send specific feedback within 120 hours of delivery.
You own the final work once you have paid in full. We keep our reusable building blocks.
We fix bugs in our own build free for 14 days after launch.
We do not guarantee conversions, revenue or rankings.
Our liability is limited to the fees you paid us for the project, or the last 3 months of fees for a retainer.
Disputes go to arbitration seated in New Delhi after 15 days of talks.
Templates are covered by our Template License and Refund Policy.
This summary does not replace the full text below.
Important terms: These terms limit your rights or create costs for you, so please read them closely before you accept a Proposal.
Pauses and closure: we may pause a project after 14 days without a reply and close it after 30 (section 10).
Payment first: the Kickoff Payment is non-refundable once paid, and the balance is invoiced once the final work is approved (section 12).
Late payment: interest applies, and we can pause work (section 13).
Chargebacks: disputing a payment without using our process first is a material breach (section 14).
Deemed approval: work counts as approved 120 hours after delivery unless you send specific feedback (section 15).
Rights on full payment: you get rights in the work only after you pay everything due, including any amount you dispute (section 16).
Kill fee: ending a project early costs 25% of the fees for milestones not yet started, unless your Proposal says otherwise (section 23).
Placement fee: hiring a subcontractor we named to you costs 25% of their first-year pay (section 24).
No guaranteed results: goals and forecasts are not promises, and we do not guarantee conversions, revenue or rankings (section 25).
Warranty disclaimer: apart from the promise in section 26.1, the work comes “as is” (section 26).
Liability limits: our liability is capped at the fees you paid for the project, and neither party is liable for lost profits, lost conversions or other indirect losses (section 27).
Your indemnity: if you hire us, or buy a template for a business, you cover our losses when your content, products, claims or site lead to a claim against us (section 28).
Disputes and law: Indian law applies. Disputes go to arbitration under the MCIA Rules, seated in New Delhi, India, with exceptions for urgent relief and undisputed sums, and with jury and class action waivers where the law allows. Consumers keep their local courts (sections 29 and 30).
This list does not replace the full text below.
1. About these Terms and who we are (Part A: website terms)
Part A (sections 1 to 7) applies to everyone who uses the Site.
1.1 Who we are
WeDesignLandingPages.com (“WDLP”, “we”, “us”, “our”) is a trading name of Hardik Dewra, a sole proprietor based in Bahadurgarh, Haryana, India. Hardik Dewra is the legal party to these Terms and to every Proposal. In these Terms, “you” means the person using the Site or, for client work, the business that hires us. You and we are each a “party”.
We are registered as a micro enterprise on the Government of India’s Udyam (MSME) portal and registered for GST in Haryana. Our registration details appear on our invoices and are available on request, and so is our full postal address for legal notices. You can reach us at admin@wedesignlandingpages.com.
1.2 What these Terms cover
These Terms and Conditions (the “Terms”) apply to our website at wedesignlandingpages.com, including its translated pages, blog, shop and template previews (the “Site”). They also apply to the landing page and website design, Framer development, conversion rate optimization (CRO) audits, copy suggestions, A/B test design support and related work we do for clients (the “Services”). They have three parts:
Part A (sections 1 to 7): website terms for everyone who uses the Site.
Part B (sections 8 to 24): client terms for businesses that hire us for Services.
Part C (sections 25 to 35): general terms for everyone, including our liability, how disputes are resolved and which law applies.
If you buy a template, our Template License and Refund Policy govern that purchase. Parts A and C of these Terms apply to anything those two pages do not cover. If either page conflicts with these Terms on a template purchase, that page controls.
Our Refund Policy also summarizes refunds for client projects, but for client projects these Terms and your Proposal control if anything conflicts. Our Privacy Policy and Cookie Policy explain how we handle personal data and cookies, and our Disclaimer explains the limits of the information on the Site. Those three pages explain things and do not change these Terms.
1.3 How you accept these Terms
By using the Site, you agree to Parts A and C. If you do not agree, please do not use the Site.
For paid work, we do not rely on your use of the Site to bind you. A project starts only when you accept a Proposal, as section 8 explains. Parts B and C then apply together with that Proposal.
1.4 Who may use the Site and hire us
You must be at least 18 years old to use the Site or hire us. Our Services are for businesses and professionals. When you hire us, you confirm that you are acting for business purposes and not as a consumer. If you accept these Terms or a Proposal for a business or other organization, you confirm that you have authority to bind it.
2. Using the Site and acceptable use
2.1 Your permission to use the Site
We give you a limited, personal, non-exclusive, non-transferable and revocable license to view and use the Site for your own information, to learn about our Services and templates, and to contact or hire us.
2.2 What you must not do
When you use the Site, you must not:
break any law or infringe anyone’s rights;
use bots, scrapers or other automated tools to copy or harvest the Site or its content, except as our robots.txt file allows;
try to hack, probe, overload or disrupt the Site, or get around its security or the security of the services it uses, such as Framer and Cal.com;
send malware, spam, or unlawful, abusive or misleading content through a booking or a message to us;
impersonate anyone, or give false details when you book a call or contact us;
make bookings in bad faith, such as to block our calendar, or use the Site to harass us or anyone else;
frame or mirror the Site, or use our name or logo in a way that suggests we endorse you or work with you when we do not;
copy designs, case studies, templates or other work shown on the Site to use, sell or present as your own.
2.3 Changes and availability
We may change, suspend or remove any part of the Site at any time. The Site runs on third-party services and may sometimes be unavailable or contain errors. We may restrict or block your access to the Site if you break these Terms.
3. Site content and intellectual property
The Site and its content are protected by copyright, trademark and other laws. We own the content we create for the Site, including its text, designs, layouts, graphics, images, video, code, case studies, articles and resources, and the WDLP and WeDesignLandingPages.com names and logo.
You may view the Site, save or print a page for your own reference, share links to our pages, and quote short extracts with credit and a link to the source. Any other copying, republishing, selling or adapting of Site content, or making new works from it, needs our written permission or, for content that belongs to others, theirs.
Names, logos and work of clients and other companies shown on the Site, and other material we use with permission or under a license, belong to their owners, and you may not use them.
If you send us ideas or feedback about the Site or our Services, we may use them freely, with no duty to you.
If you believe something on the Site infringes your rights, email us with “Legal notice” in the subject line. Tell us what you own, where the content appears on the Site, why you believe it infringes your rights, and how to contact you. We will review your notice and remove or change content where appropriate.
4. Blog and free resources
Our blog articles, guides, checklists, examples and other free resources (“Free Content”) are general information about design, development and conversion rate optimization. They are not professional advice for your business, including legal, financial, tax or accessibility advice. Check anything important with a qualified adviser before you rely on it.
Results, numbers and examples in Free Content come from specific situations, and your results may differ. Our Disclaimer explains more.
Non-English versions of our pages and articles are machine translated and only partly reviewed by a person. We provide them for convenience, and they may contain errors. We also use AI tools to help draft, translate and illustrate some Free Content.
We may update or remove Free Content at any time, and we do not promise that it is complete, accurate or up to date. Unless a resource states its own license, you may use it for your own business, but you may not resell, republish or redistribute it as it is.
5. Links and third-party services
The Site links to and embeds services run by other companies, such as Cal.com (for booking calls), Framer (which hosts the Site), Contra, social networks and, once template checkout is live, our checkout provider. When you use those services, their own terms may also apply. We are not responsible for the content, availability or practices of websites and services that we do not control, and a link to another site is not an endorsement of it. Our Privacy Policy and Cookie Policy explain which providers receive personal data when you use the Site, and in what role.
6. Bookings and inquiries
You can book a 20-minute call with us at cal.com/hardikdewra, through the booking calendar on our homepage, or by email. Please give accurate details when you book.
Booking a call, sending an inquiry, or receiving a quote or Proposal does not create a contract for Services. A contract forms only when you accept a Proposal under section 8. We may change or withdraw a Proposal at any time before you accept it, and unless it says otherwise, a Proposal expires 14 days after we send it. We may decline any inquiry or project.
We use what you share in an inquiry or call to reply to you and to prepare a Proposal, and we do not publish it. If you need an NDA before you share sensitive material, ask us before you share it. Our confidentiality duties in section 18 apply once you accept a Proposal, or earlier if we sign an NDA with you.
Our Privacy Policy explains how we handle booking details, and our Cookie Policy explains the cookies the Cal.com calendar sets.
7. Translations and the English version
These Terms and our other legal pages are written in English. Parts of the Site, including our homepages and blog, are also available in Spanish, German, French, Portuguese, Hindi, Japanese, Korean, Dutch, Italian and Arabic for convenience. If any translation of the Site, or of a document we give you, differs from the English version, the English version controls, to the extent the law allows.
8. How a project is formed (Part B: client terms)
Part B (sections 8 to 24) applies when a business hires us for Services. It applies together with Part C and the Proposal for that project.
8.1 Proposals
A “Proposal” means any proposal, statement of work, quote, order form, Contra contract or offer, or invoice from us that describes Services and fees, together with any changes both parties agree in writing. “Contra” means the freelance platform at contra.com and the company that runs it. Each accepted Proposal and these Terms together form a separate contract for that project (an “Agreement”).
8.2 How you accept a Proposal
Please read the important terms at the top of this page before you accept. You accept a Proposal, and these Terms, when you first do any one of these things:
sign or e-sign the Proposal;
click to accept it, including on Contra or another platform;
tell us in writing that you accept it;
pay any invoice, deposit or Kickoff Payment for it;
ask us in writing to start work.
Each Proposal names or links the version of these Terms that applies to it, identified by the date at the top of this page. If a Proposal does not, the version that applies is the one published on the Site on the day you accept, if we told you about these Terms before you accepted, for example in our messages or on Contra.
8.3 Which document wins if they conflict
If the documents that make up an Agreement conflict, they apply in this order, highest first:
a written agreement signed by both parties that expressly says it overrides a named section of these Terms, but only for that section;
for work billed through Contra, Contra’s Terms of Service, but only for payment mechanics: how Contra collects, holds in escrow, releases and refunds project funds, platform fees, Contra’s dispute assistance, and chargebacks;
the Proposal, for scope, deliverables, price, payment schedule and timeline;
these Terms;
anything else on the Site.
A Proposal can change any other part of these Terms only if it names the section and says it overrides it. If you ask us to sign or accept another contract for the same work, we do so only so that you can pay us or meet your internal process. Examples are your vendor terms, a purchase order, a Deel contractor agreement or a platform’s template contract. On payment terms, ownership of work, licenses, liability and disputes, these Terms control over that contract unless it names the section of these Terms it overrides, even if it is signed later or says it is the entire agreement. Nothing in this order overrides mandatory law.
8.4 Signatures
Each party may sign a Proposal electronically, including through Contra or an e-signature tool, and acceptance by email or platform message also counts. We sign or accept each Proposal on our side too. Section 34.9 explains how electronic contracts and signatures work.
8.5 Key time periods
This table summarizes the main time periods in these Terms. The sections it points to control.
120 hours after we deliver
What happens: The work counts as approved unless you send specific feedback
Section: 15
When the final Deliverable is approved
What happens: The balance is invoiced and becomes due under section 12.3
Section: 12.2
7 days after an invoice
What happens: Payment is due, unless the invoice shows another date
Section: 12.3
14 days after an invoice
What happens: Last day to dispute it in writing
Section: 12.7
More than 7 days overdue
What happens: We may pause work and hold back files
Section: 13.2
More than 14 days overdue
What happens: We may end the project
Section: 23.2
14 days without a reply
What happens: We may pause the project
Section: 10.3
30 days without a reply
What happens: We may close the project and invoice the amounts in section 23.1
Section: 10.4
Any time, by email
What happens: You may end or pause a retainer, effective at the end of the current month
Section: 23.1
30 days’ written notice
What happens: We may end a retainer
Section: 23.1
14 days after the Launch Date
What happens: The free Fix Window ends
Section: 22.2
12 months after a project ends
What happens: The placement fee window closes
Section: 24
15 days after a dispute notice
What happens: The talks period ends and arbitration can start
Section: 29.1
9. Scope, revisions and change requests
9.1 Scope
The Proposal sets out the Services and the items we will deliver, such as designs, pages, builds, files, audits, reports and recommendations (the “Deliverables”). Anything the Proposal does not include is out of scope.
9.2 Revisions
The Proposal states how many revision rounds are included. If it does not, each phase of work, for example design and then build, includes 2 revision rounds.
A revision round is one consolidated set of written feedback on a Deliverable, sent in one message or document by your decision-maker, followed by our changes. A revision is a change within the approved direction and scope, such as adjusting copy, layout, spacing, color or images.
Please send each round as one list. If feedback arrives in pieces, we may wait until we have all of it, or treat later pieces as the next round. Unused rounds do not carry over to other phases and cannot be exchanged for money.
9.3 Change requests
These are change requests rather than revisions:
a new creative direction or concept after you approved one;
new pages, sections, features, integrations or Deliverables;
changes to work you already approved;
rounds beyond those included;
work caused by changes to your content, brand, product, pricing or requirements, or by information from you that was wrong or incomplete.
We will quote each change request in writing, including its effect on price and timeline, at the rate in the Proposal or, if none is stated, our then-current rate. We start work on a change request only after you approve the quote and, unless the quote says otherwise, pay for it.
10. Timelines, delays and pauses
10.1 Timelines are estimates
Dates in a Proposal are good-faith estimates unless the Proposal expressly calls a date a fixed deadline. Timelines depend on you providing content, feedback, approvals, access and payment on time. They move by the length of any delay caused by you, by change requests, by problems with third-party services, or by events under section 31. These delays are not a breach by us.
10.2 Late inputs
We plan our work in reserved time slots. If something we need from you arrives late, we may move your project to our next available slot, which can add more time than the delay itself.
10.3 Pause after 14 days without a reply
If we are waiting on you for content, feedback, approval, access or payment, and you do not respond to our request within 14 days, we may pause the project by telling you in writing. While a project is paused, we may book other work into the time we reserved for you. If you ask us to pause a project, we will try to agree a restart date with you.
10.4 Closure after 30 days without a reply
We may close the project by written notice if you still have not responded 30 days after our request, or if a pause you asked for lasts more than 30 days. When we close a project this way, you pay what section 23.1 sets out, as if you had ended the project on the closure date, together with any other unpaid amounts for work done. Once you pay, you receive the completed work you have paid for under section 16. We reserve time for each project and usually cannot fill it at short notice, so both parties agree that the kill fee in that amount is a reasonable estimate of our loss and not a penalty.
10.5 Restarting
To restart a paused or closed project, we will offer you our next available slot. A restart fee may apply, as stated in the Proposal or, if none is stated, at our then-current rate for the time it takes to restart.
11. Your responsibilities
“Client Materials” means the text, images, brand assets, product details, data, testimonials, logins and other materials you or people acting for you give us for a project. You are responsible for:
providing Client Materials on time, having the rights to use them, and making sure they are accurate and lawful;
every claim on your site and in your marketing, including product, health, financial, pricing, performance and testimonial claims, even when we wrote or suggested the copy, so please check each claim before you approve it;
your site’s legal pages and compliance, such as your privacy policy, cookie banner and consent settings, terms, disclosures, accessibility statement and any rules for your industry, before and after launch;
giving consolidated feedback and approvals on time, through one decision-maker;
giving us the access we need to your tools, such as Framer, your domain and DNS, CMS, analytics, ad accounts and store, ideally by inviting us as a user rather than sharing your own password;
holding the subscriptions and accounts the project needs, in your name and at your cost, such as your Framer site plan, domain, fonts, plugins, Cal.com and analytics tools, and following their terms;
proofreading and checking all content, links, prices and details before you approve and before launch;
keeping your own backups of your site, content and data after handover;
removing our access to your accounts and changing shared passwords when the project ends;
making sure your instructions do not require us to break the law or infringe anyone’s rights.
We may refuse or stop any work that we reasonably believe is unlawful, infringing, deceptive or harmful. Fixing errors in content you approved is a change request.
12. Fees, payment and taxes
12.1 Fees and currency
Our fees are set out in the Proposal. Prices are in US dollars unless the Proposal states another currency. Clients in India may be invoiced in Indian rupees.
12.2 Kickoff Payment and payment schedule
Unless the Proposal says otherwise:
50% of the project fee (the “Kickoff Payment”) is due before we start, and it is non-refundable once paid, except as sections 23.3, 23.4 and 31 state. From the day we receive it, we hold your place in our schedule and turn away other work for that time;
the balance is invoiced when the final Deliverable is approved, or treated as approved under section 15. It is due under section 12.3, and in any case before launch, handover of files or transfer of the Framer project;
if the Proposal sets milestones, each milestone is paid before work on it starts, and the Kickoff Payment counts toward the first ones;
retainers are paid monthly in advance, and unused retainer time does not roll over.
If the Proposal does not set milestones, each phase of work it describes, such as design and then build, counts as a milestone, but only for working out amounts under sections 10.4 and 23. Each phase has the share of the fee the Proposal gives it or, if it gives none, an equal share. This does not change when payments are due.
We start work only after your first payment has cleared, which for Contra projects means Contra has confirmed the funds. The Proposal may require full payment upfront, for example for small projects. The Kickoff Payment pays for reserving your place in our schedule, which means turning away other work, and for the planning, research and setup at the start of the project. It is earned when we receive it. On Contra, it is the project’s upfront amount or deposit.
Work on a project or milestone starts on its start date in the Proposal or on the day we begin any work on it, such as a kickoff call, discovery, research, an audit or design work, whichever comes first.
12.3 Invoices and how to pay
Invoices are due on the due date shown on them or, if none is shown, within 7 days of the invoice date. You can pay through the method the Proposal or invoice names, such as Contra, Deel, Stripe, Razorpay, PayPal, Wise, bank transfer or UPI. For Contra projects, your payment counts as made when Contra receives it, as Contra’s terms say, but rights pass to you under section 16 only when Contra releases the funds to us.
12.4 Taxes
Our fees do not include taxes. We add taxes to our invoices where the law requires, such as GST for clients in India, and you pay them. You also pay any other taxes, duties or levies on the Services in your country, except taxes on our income.
If the law requires you to withhold tax from a payment to us, you must pay the extra amount needed for us to receive the full invoiced amount. This does not apply if we can claim full credit for the tax withheld, such as Indian tax deducted at source (TDS) backed by a valid certificate. In that case, you must give us the certificate within the time the law requires.
12.5 Payment and platform fees
Our fees assume that we receive the full invoiced amount. Bank charges, transfer and currency conversion fees, platform fees charged to the payer (such as Contra or Deel fees), and payment processing fees on your payment are yours, unless the Proposal says otherwise. Where the law and the payment provider’s rules allow, we may add those fees to your invoice. Platform and payment processing fees, currency conversion costs and any exchange-rate loss between the date you paid and the date we refund are not refundable, except where our Refund Policy says we refund without deducting them.
12.6 No set-off, and refunds
You must pay in full. You may not reduce a payment because of money you say we owe you (set-off or counterclaim), or make any other deduction, except tax withholding under section 12.4.
Fees are refundable only as these Terms or the Proposal state, as we agree in writing, or, for Contra projects, through Contra’s dispute process. If we refund fees for any work, the rights in that work stay with us or pass back to us, and you must stop using it. If those rights had already passed to you, you will sign a short document assigning them back to us, and unless an arbitral award or court decision orders otherwise, we pay the refund once you have signed it.
12.7 Invoice disputes
If you think an invoice is wrong, tell us in writing, with reasons, within 14 days of the invoice date, and pay any part you do not dispute on time. We will work with you in good faith to resolve it. If you do not raise a dispute within those 14 days, the invoice is treated as accepted for billing purposes. This does not stop either party from bringing a legal claim within the time the law allows. Raising a dispute does not count as payment under section 16.
12.8 Third-party costs
Third-party costs, such as fonts, stock assets, plugins, tools and subscriptions bought for your project, are not included in our fees unless the Proposal says so. We will ask you before we buy anything on your behalf, and you will reimburse approved costs.
13. Late payment and suspension
13.1 Interest and collection costs
If you do not pay an amount when it is due, we may charge simple interest on it from the due date until you pay. The rate is 1.5% per month, or the highest rate the law allows if that is lower. Both parties agree that this rate is a reasonable estimate of our costs of late payment, such as financing and administration, and not a penalty. You must also pay our reasonable costs of collecting overdue amounts, including collection agency, legal, arbitration and court costs, to the extent the law allows. For Contra projects, we may invoice late interest separately.
If you are in India and the Micro, Small and Medium Enterprises Development Act, 2006 applies, its rules on payment times and interest also apply. If its interest rate is higher than ours, its rate applies instead.
13.2 Suspension
If any amount is more than 7 days overdue, we may pause work on any of your projects after telling you in writing. We may also hold back Deliverables, files, the Framer project transfer and the domain connection until you pay in full. If a site is still in our Framer workspace and was published before full payment, we may also unpublish it or remove your access after giving you at least 7 more days’ written notice. A pause for late payment is not a breach by us. Deadlines move by the length of the pause, and restarting may depend on our next available slot.
Holding back work never covers your Client Materials or Client Personal Data. On request, we return them in the form you gave them to us, or export the data in a common format, under sections 18 and 20, even while an amount is overdue. This does not include the Deliverables or the Framer project itself.
14. Chargebacks and payment disputes
If you have a problem with a payment or with our work, you agree to raise it with us first under section 29.1. You agree to do this before you dispute a payment with your bank, card issuer, PayPal or another payment provider. For Contra projects, you also agree to use Contra’s dispute process first.
If you start a chargeback or payment dispute without first using our process, or Contra’s process for Contra projects, that is a material breach of these Terms. If any payment is reversed or charged back:
the payment is treated as never made;
any license that depended on it ends when we tell you in writing, and any assignment that depended on it is treated as never having taken effect, to the extent the law allows;
you must stop using the affected work and, on request, sign any document needed to return the rights in it to us;
we may pause work under section 13.2 or end the project under section 23;
you must pay any chargeback or dispute fees and our reasonable costs;
we may share the Proposal, these Terms, your acceptance, approvals, messages and delivery records with the payment provider or platform to respond to the dispute.
15. Review, approval and deemed acceptance
When we deliver a Deliverable or milestone for review, we will tell you in writing, for example by email, in Contra or in our project tool. You then have 120 hours (5 days) to approve it or send us specific written feedback. Specific written feedback means one consolidated list of revision requests within the Proposal’s scope, or a description of how the Deliverable does not match the Proposal.
If you do not approve the Deliverable or send specific written feedback within 120 hours after we deliver it, the Deliverable is treated as approved. This matches Contra’s 120-hour approval rule. General comments that do not say what to change, such as “not quite there yet”, are not specific feedback. A Deliverable is also approved when you use it publicly or commercially, for example by publishing it or using it in ads.
If you say a Deliverable does not match the Proposal, your notice must name each Proposal item it fails and how. We fix real mismatches and deliver again. The new delivery is approved unless, within 120 hours, you show that it still fails an item you named before. A minor mismatch that does not stop the Deliverable from being used does not hold up approval. We fix it, and the rest is approved.
Approval means the Deliverable moves to the next stage and the related fees are earned and payable, or released by Contra. Approval, including approval that is treated as given under this section, confirms that the Deliverable matched the Proposal when we delivered it, except for Defects that a reasonable review would not have found, which you can still report under section 22.2. Approval does not take away any right the law gives you. Once you approve a phase, changing it later is a change request under section 9.3.
16. Intellectual property
16.1 Definitions
“Final Deliverables” means the final versions of the Deliverables that we deliver and you approve, or are treated as approving, under a Proposal. If a project ends early, it means only the completed work you have paid for in full under section 23. It never includes WDLP Materials, Third-Party Materials, Unused Work or work you have not paid for.
“WDLP Materials” means materials we made before your project or outside it, such as our templates and component libraries. It also means reusable materials we make during your project that are not specific to your brand, such as section and page structures, Framer components, code components, interaction and animation set-ups, scripts, prompts, workflows, checklists, methods and know-how, and our improvements to any of them. WDLP Materials do not include the logo, brand identity, copy, images and product content we create for you, or the finished look of your pages as delivered. Those are part of the Final Deliverables. If you want a specific item assigned to you instead, the Proposal must name it.
“Third-Party Materials” means fonts, stock images, icons, illustrations, video, plugins, code libraries, marketplace components, templates and similar items owned by others, and outputs of AI tools to the extent they are not our own original work.
“Unused Work” means concepts, drafts, alternatives and other work we create that you do not choose or that does not become part of the Final Deliverables.
16.2 Full payment comes first
Full payment of all fees and other amounts due under the relevant Proposal is a condition precedent to any assignment of rights in the Deliverables, and to any license other than the limited licenses in section 16.4. This means no rights in the Deliverables pass to you until you have paid in full. Until then, we keep all our rights in them. You always keep ownership of your Client Materials (section 16.8).
Full payment means we have received, in cleared funds, every fee and other amount invoiced or payable under that Proposal, including any amount you dispute. The only exception is an amount that we agree in writing, or an arbitral award or court decision under section 29 finds, is not owed. For Contra projects, it also means Contra has released all project funds to us. You may pay a disputed amount under protest. If it is later found not to be owed, we refund it with interest at the rate in section 13.1.
16.3 Assignment of the Final Deliverables
When we receive full payment, we assign to you all of our right, title and interest, including copyright, in the Final Deliverables, worldwide and for the full term of copyright, including any renewals and extensions. The assignment covers all the rights that make up copyright, such as the rights to reproduce, adapt, publish, communicate to the public, translate and sell copies, in every medium and mode of exploitation. It includes any medium or mode that does not exist or is not in commercial use when the assignment is made, which this section specifically refers to for the purposes of section 18(1) of India’s Copyright Act, 1957. The consideration for it is the fees in the Proposal. It does not lapse if you do not use the rights within any period, and section 19(4) of that Act does not apply to it. The assignment is subject to the rights we keep under section 17. It is made in writing in these Terms and the Proposal. If you need a document that meets a law’s signature rules, such as section 19(1) of India’s Copyright Act, 1957, we will sign a short confirmatory assignment after full payment if you ask. We will sign it by hand or with an electronic signature that India’s Information Technology Act, 2000 recognizes, such as Aadhaar eSign. No Deliverable is a “work made for hire”, and rights pass only under this section.
16.4 Before full payment
Before full payment, you have only a limited, non-exclusive, non-transferable and revocable license to view drafts and work in progress internally, including with your staff and advisers, so that you can give feedback. Unless the Proposal lets you launch before full payment, you may not publish, launch, copy, modify or use any Deliverable for any other purpose until you have paid in full. This license ends automatically if you do not pay on time or if the project ends before full payment.
If the Proposal lets you launch before full payment, you also have a temporary, non-exclusive license to publish and use the Deliverables from launch until the balance falls due. It ends automatically if you do not pay in full by the due date, and any use after that is unlicensed. Section 13.2 still applies.
16.5 Release of the Framer project and files
Unless the Proposal says otherwise, we transfer the Framer project to your workspace, connect your custom domain, and hand over source and editable files only after full payment. Until then, we may share work through staging links, previews, view-only access or screenshots. If we build in a workspace you own, you must not remove or limit our access before full payment. You also must not publish, duplicate, transfer or let others use the project before full payment, except as section 16.4 allows. If you do either, that is a material breach. We may end the project at once by written notice, and you must then pay what section 23.1 sets out, as if you had ended the project on that day.
We hand over the files the Proposal lists or, if it lists none, the final design files and the Framer project for the Final Deliverables. We do not have to hand over internal working files, Unused Work, or WDLP Materials in editable form outside the delivered project.
16.6 WDLP Materials
We keep all rights in WDLP Materials. Once you have paid in full, we give you a license to the WDLP Materials that are part of the Final Deliverables. The license is worldwide, royalty-free and non-exclusive, and it lasts for the full term of copyright. It lets you use, copy, change and display them as part of the delivered website or Deliverable and its future versions. You may transfer this license only together with that website or the business that owns it. You may not extract WDLP Materials to use them separately, use them on other websites, resell, sublicense or share them, or use them to make templates, UI kits or component libraries. Any other use needs our written permission.
16.7 Third-Party Materials
Third-Party Materials are governed by their own licenses and terms, and we do not assign them to you. At handover, we will tell you which Third-Party Materials need a license in your name or have conditions you must follow. Unless the Proposal says otherwise, you buy paid licenses yourself, or we buy them in your name, and either way you pay for them. You must follow those licenses. We are not responsible for changes their owners make to license terms, or for your use beyond what a license allows.
We pass on to you whatever rights we have in AI outputs included in the Final Deliverables. AI outputs may not be unique or protected by copyright, and we do not promise that they are.
16.8 Your Client Materials
You keep ownership of your Client Materials. You give us a worldwide, royalty-free, non-exclusive license to use, copy, change and display them. The license lets us perform the Services for as long as the project lasts, and show them as part of our work under section 17 for as long as section 17 allows. You confirm that you have the rights to give us this license and that our use of Client Materials as you instruct will not infringe anyone’s rights or break the law.
16.9 Unused Work
Unused Work stays ours. We may reuse it in other projects after removing your Client Materials, brand elements and Confidential Information.
16.10 Changes you make and moral rights
After handover, you may change, adapt or remove the Final Deliverables as you wish. We will not object to those changes, and to the extent the law allows, we will not assert any moral rights against you or your successors because of them. You must not present a changed version as our work, or credit us for work we did not do, without our written consent.
16.11 No exclusivity
We may work for other clients, including businesses in your market, and reuse WDLP Materials and our general skills and knowledge. We will not use your Client Materials, your Confidential Information, or the parts of the Final Deliverables that are specific to your brand in work for others.
17. Portfolio and publicity
Once your project, or the part we worked on, is publicly launched, we may show the work and describe our role in these places:
the Site and our social media;
portfolio and freelance platforms, such as Contra, Dribbble, Behance, LinkedIn, X and our Framer Expert profile;
award entries;
pitches to potential clients.
We may name you as a client and show your name and logo for this purpose. We keep these rights when we assign the Final Deliverables to you under section 16.3. You also give us a worldwide, royalty-free, non-exclusive license, for the full term of copyright, to use your name, logo and Client Materials for this purpose, including the right to give those platforms the licenses their terms require. These rights continue after the assignment. Before public launch, we show the work only with your consent.
We never show your Confidential Information, your non-public numbers, or non-public personal data about your customers or users, such as form submissions, customer lists or analytics data. Screenshots of your launched site may show content that is already public on it, such as published testimonials. We publish results, metrics, testimonials or quotes about your project only with your written approval of the exact content.
You can opt out of portfolio use by telling us in writing before you accept the Proposal. If you later ask us to stop, we will stop new uses and remove the work from the Site and the profiles we control within a reasonable time. We do not have to withdraw past award entries, printed materials, or posts that others have shared.
Your acceptance of the Proposal is also your prior written consent, for Contra’s Terms of Service and any similar platform rule, to our showing your launched, non-confidential work as this section describes.
You are free to leave honest reviews of our work, and nothing in these Terms limits that.
18. Confidentiality
“Confidential Information” means non-public information that one party shares with the other about a project or a possible project, if it is marked confidential or a reasonable person would see it as confidential. Examples include unreleased products, business plans, customer data, analytics, logins and pricing. Our Confidential Information also includes our Proposals, prices, processes, internal tools and Unused Work.
A party that receives Confidential Information will:
use it only for the project;
share it only with people who need it for the project, such as subcontractors, advisers and service providers, and who are bound by confidentiality duties at least as protective as this section;
protect it with at least reasonable care.
These duties do not apply to information that:
is or becomes public without a breach of these Terms;
the receiving party already knew or develops independently; or
the receiving party receives lawfully from someone else without a duty of confidence.
Either party may disclose Confidential Information where the law, a court or a regulator requires it, after telling the other party first where the law allows and there is time to do so. This includes reports of cyber security incidents that we must make to India’s Computer Emergency Response Team (CERT-In).
These duties last during the project and for 3 years after it ends. For trade secrets and personal data, they last for as long as the law protects that information. At the end of a project, or on request, the receiving party will return or delete the other party’s Confidential Information. It may keep copies that the law requires it to keep, and records of the project such as Proposals, invoices, approvals and messages, which stay confidential.
Once work is launched, it is no longer confidential to the extent it is public. A separate NDA signed by both parties controls over this section if they conflict.
19. Subcontractors and AI tools
19.1 Subcontractors
We are a founder-run studio. We may use vetted subcontractors bound by confidentiality, such as developers, copywriters or illustrators, for parts of a project. We stay responsible for their work and for their compliance with these Terms. We get the rights we need from them so that section 16 works as described.
19.2 AI tools
We use AI tools, for example Anthropic’s Claude and image generation tools, to help with drafting copy, writing code, research, translations and imagery. We review and edit AI output before it becomes part of a Deliverable. Where available, we choose tool settings or plans that limit how the provider uses our inputs, for example to train its models. We avoid putting your Confidential Information into tools that would use it for training. We do not put Client Personal Data (section 20.1) into an AI tool unless its provider handles that data for us under data processing terms.
If you ask us in writing, we will keep your Confidential Information out of AI tools, avoid AI-generated imagery in your project, or both. Such a request may change the timeline and fees, and we will tell you before it does. Section 16.7 explains the limits of rights in AI outputs.
20. Data protection for client projects
20.1 Our roles
“Client Personal Data” means personal data that we process for you to perform the Services. For example, it includes data about your customers, users, leads or staff in your CMS, forms, analytics, CRM, store, ad accounts or email tools, or in Client Materials. For Client Personal Data, you are the controller (the Data Fiduciary under India’s Digital Personal Data Protection Act, 2023) and we are your processor (the Data Processor under that Act). This section is our data processing agreement for it. Our Privacy Policy covers the contact and billing details of you and your team that we use to manage our relationship.
20.2 What the processing involves
Subject matter and purpose: performing the Services in the Proposal, such as design, build, content migration, testing, analysis and support.
Duration: the project, plus the time needed to return or delete the data.
Types of data: contact details, account details, form submissions, order and customer records, analytics data, and content that contains personal data.
People concerned: your customers, users, leads and staff, and people who appear in your content or testimonials.
20.3 Our commitments
We will:
process Client Personal Data only on your documented instructions, including on transfers to other countries. Your instructions are the Proposal, these Terms and what you tell us in writing. If the law requires us to process it in another way, we will tell you first, unless the law forbids that;
tell you if we believe an instruction breaks data protection law;
make sure anyone we allow to process it is bound by confidentiality;
take appropriate technical and organizational security measures for the risk;
use sub-processors only under section 20.4;
help you respond to requests from individuals, and help you meet your duties on security, breach notification, impact assessments and consultations with regulators, taking into account the information available to us. Anything more than minor help is at your reasonable cost;
notify you without undue delay after we become aware of a personal data breach affecting Client Personal Data, and give you the information we reasonably can. Indian law may require us to report a cyber security incident to India’s Computer Emergency Response Team (CERT-In) within 6 hours of noticing it, and we may make that report before we are able to tell you;
at the end of the Services, delete or return Client Personal Data, as you choose, and delete remaining copies. We may keep copies the law requires us to keep, and copies in our project records that we need for legal duties or legal claims. Those copies stay confidential, and we use them for nothing else;
make available the information reasonably needed to show that we meet this section, and allow and contribute to audits, including inspections, by you or an auditor you appoint, on reasonable notice and at your cost;
not sell or share Client Personal Data, as US state privacy laws use those words, and not keep, use or disclose it for any purpose other than performing the Services, except as the law allows.
20.4 Sub-processors
You give us general authorization to use these sub-processors for Client Personal Data:
Framer, for website building and hosting;
Figma, for design files;
GoDaddy, for our business email;
Google, for email, calendar, video calls and file storage;
Fathom, for call recording and notes, only when you agree to a recording;
AI tools and productivity tools that handle the data for us under data processing terms;
our subcontractors;
any others named in the Proposal.
Our Privacy Policy gives more detail about these providers and where they process data. On request, we will tell you which specific tools we use for your project.
We use sub-processors under their written terms, including their data protection terms where they offer them, and we stay responsible for their performance. Before we add or replace a sub-processor that will process your Client Personal Data, we will tell you at least 14 days in advance, for example by email or in our project channel. You may object on reasonable data protection grounds. If we cannot resolve your objection, either party may end the affected Services, and section 23.4 applies as if we had ended them.
20.5 Transfers
Client Personal Data may be accessed from India and processed by sub-processors in other countries.
This paragraph applies where you are subject to the GDPR and sharing Client Personal Data with us is a transfer to a country without an adequacy decision. In that case, the Standard Contractual Clauses in the Annex to Commission Implementing Decision (EU) 2021/914 apply and are incorporated into these Terms. Module Two applies if you are a controller and Module Three if you are a processor, with you as data exporter and us as data importer. For those clauses:
Clause 7 applies;
Option 2 of Clause 9(a) applies, with notice at least 14 days before a change;
the optional wording in Clause 11 does not apply;
Clauses 17 and 18 refer to the law and courts of the Netherlands;
Annex I.C names the supervisory authority competent for you;
Annexes I and II are completed by sections 20.1 to 20.4 and our Privacy Policy.
Where the UK GDPR applies, the International Data Transfer Addendum issued by the UK Information Commissioner applies to those clauses. If the clauses and these Terms conflict, the clauses control. If you prefer, we will also sign the clauses with you as a separate document.
20.6 Your responsibilities
You are responsible for having a lawful basis to share Client Personal Data with us, and for giving any notices and getting any consents needed. Share only the personal data we need, and use test or masked data where you can. Do not share health, financial account, biometric, children’s or other sensitive personal data with us unless we agree in writing first.
20.7 Other agreements
If both parties sign a separate data processing agreement, it controls over this section.
21. Third-party platforms
We build on and use platforms run by other companies, such as Framer, Figma, Cal.com, Shopify, analytics and testing tools, plugins and marketplace components. They work under their own terms, and we do not control them. You hold your Framer site plan, domain and other subscriptions in your name, at your cost, and you must follow their terms.
We are not responsible for problems or changes on a platform’s side, before or after launch. These include outages, security incidents, price or plan changes, changed or removed features, changes that break plugins, components or integrations, and account suspensions. If a platform change needs work after the Fix Window in section 22.2, that work is billable at our then-current rate or under a retainer.
22. Launch, fixes and support
22.1 Launch
Unless the Proposal says otherwise, we launch the site, connect your domain and hand over files after you have paid in full. The “Launch Date” is the date the site is first published on your domain or, if you publish it yourself or there is no website, the date we hand over the Final Deliverables. You are responsible for anything on your side that launch needs, such as access to your domain registrar and DNS.
22.2 14-day fix window
For 14 days after the Launch Date (the “Fix Window”), we will fix, free of charge, any Defect you report to us in writing. A “Defect” is an error in our own build that stops the Final Deliverables from working as delivered or from matching what you approved. This applies on the browsers and devices the Proposal lists or, if it lists none, on current versions of major browsers. Please describe the page, device, browser and steps, and add a screenshot if you can. We fix Defects reported within the Fix Window within a reasonable time, even if the fix comes after the window ends.
These are not Defects:
problems caused by changes made by you or anyone other than us;
problems in Client Materials or Third-Party Materials;
outages, bugs or changes in Framer or other third-party tools;
problems on browser or device versions released after the Launch Date;
new features, design changes or content changes;
copy, prices or details that you approved.
22.3 Support after the Fix Window
After the Fix Window, any help, such as fixes, updates, changes or training, is billable under a retainer, a new Proposal or our then-current rate. We provide ongoing support only if we agree to it in writing.
22.4 Files after the project
After handover, keep your own copies of everything. We may keep copies of project files for our records, as our Privacy Policy explains, but we do not have to send you copies more than 90 days after the project ends.
23. Ending a project
23.1 If you end a project
You may end a project at any time by written notice. You must then pay:
the fees for all milestones already completed;
for the milestone in progress, its full fee if it was payable before work on it started under section 12.2. Otherwise, whichever is higher: the share of its fee that matches the work we completed, or our time spent at the hourly rate in the Proposal or, if none is stated, our then-current rate;
any approved third-party costs; and
a kill fee of 25% of the fees for milestones not yet started, unless the Proposal states a different kill fee.
We count everything you have paid, including the Kickoff Payment, toward these amounts. If they come to more than you have paid, you pay the difference. We keep the whole Kickoff Payment even if these amounts add up to less. If what you have paid is more than the larger of these amounts and the Kickoff Payment, we refund the excess, minus the fees and currency costs in section 12.5. For Contra projects, we instead agree to Contra returning it to you.
You may end a project for any reason, and the kill fee is the agreed price of that right. It reflects the time we reserved for your project and the work we turned away, which is hard to measure exactly. If it is ever treated as compensation for a breach, both parties agree that it is a genuine pre-estimate of that loss and not a penalty.
For a retainer, this paragraph applies instead of the list above. You may end a retainer at any time by email, unless the Proposal sets a minimum term or notice period. It then ends at the end of the current month of the retainer, and we do not bill you again. Fees for a month that has started are not refunded. If you prepaid a later month, we refund it, minus the fees and currency costs in section 12.5. You may also pause a retainer between monthly billing periods by telling us in writing before the next period starts. We do not bill you while it is paused, and restarting depends on our availability. We may end a retainer by giving you 30 days’ written notice, and we refund any fees you prepaid for time after it ends, in proportion to the days left.
23.2 If we end a project because of you
We may end a project by written notice if:
any amount is more than 14 days overdue;
you materially breach these Terms and do not fix the breach within 14 days after our written notice, where it can be fixed;
you start a chargeback or payment dispute in breach of section 14;
you or people acting for you are abusive, harass us or threaten us;
you ask us to do something unlawful, infringing or harmful; or
you become insolvent, go into liquidation or bankruptcy, or stop doing business.
In that case, you must pay what section 23.1 sets out, as if you had ended the project yourself.
23.3 If either party breaches
Either party may end a project by written notice if the other materially breaches these Terms and does not fix the breach within 14 days after written notice, where it can be fixed. If you end a project because of a material breach by us that we did not fix in time, you pay for the work we delivered up to the end date that substantially matches the Proposal. You pay the share of the fee the Proposal gives that work or, for a part that is only partly done, the share that matches the work done. We refund any fees you paid above that amount, including any part of the Kickoff Payment above it. You get rights only in the work you pay for.
23.4 If we end a project for other reasons
We may end a project for any other reason by giving you 14 days’ written notice, or 30 days’ notice for a retainer as section 23.1 states. We may give shorter notice if serious illness or an event under section 31 stops us from continuing. If we do, we will deliver the work completed so far once you have paid for it, refund the fees you paid for work we have not performed, and charge no kill fee.
23.5 What happens when a project ends
When a project ends for any reason:
all unpaid fees for work done, and any other amounts due under this section, become payable at once;
once you have paid everything due under this section, you receive the completed work you have paid for as Final Deliverables under section 16. Work you have not paid for, including work you reject or dispute, stays ours, and you may not use it;
each party returns or deletes the other’s Confidential Information under section 18, and we handle Client Personal Data under section 20;
for Contra projects, each party will accept the cancellation, release or refund in Contra that matches this section;
the sections listed in section 34.7 keep applying.
24. Hiring people we introduce
You may hire or engage directly a subcontractor we named to you in writing as working on your project. If you do so during the project or within 12 months after it ends, you will pay us a placement fee of 25% of the fees or salary you agree to pay that person for their first 12 months. The fee is the agreed price of hiring that person directly and is not compensation for a breach. It reflects our cost of finding, vetting and coordinating that person. It does not apply if the person answers a general job advertisement or had worked with you before your project with us, and it does not restrict anyone’s right to work for anyone. It applies only to the extent the law allows.
25. No guarantee of results (Part C: general terms)
Part C (sections 25 to 35) applies to everyone: Site visitors, clients and, where the Template License and Refund Policy do not cover a point, template buyers.
We do not guarantee any particular result, including conversion rates, revenue, sales, leads, sign-ups, traffic, search rankings, ad performance or A/B test outcomes. This applies even if a Proposal, audit or message states goals, targets, forecasts, benchmarks or expected results. Those describe what we aim for and are not promises. A result is guaranteed only if a Proposal says “we guarantee” that result, states what happens if it is not met, and names this section.
Results depend on things outside our control, such as your product, offer, pricing, traffic, audience, market, competitors, ad spend, platform changes and changes made after launch. Any estimate, benchmark, forecast, audit finding, hypothesis or case study is our opinion based on past experience and is not a promise. Case studies describe past projects only. Our CRO audits and recommendations are professional opinions, and you decide which ones to act on. A/B tests can give negative or unclear results.
26. Our promise and disclaimer of warranties
26.1 What we promise
We will perform the Services with reasonable skill and care, and the Final Deliverables will substantially match the Proposal when we deliver them.
26.2 Your remedy
If the Final Deliverables do not meet that promise, tell us in writing with details. We will fix or re-perform the affected work within a reasonable time. If we cannot, we will refund the part of the fees you paid that the Proposal gives to the affected Deliverable or, if it gives none, a fair share based on the work involved. Your rights in refunded work end under section 12.6. This is your only remedy if the Final Deliverables do not meet the promise in section 26.1, except for the matters in section 27.4. During the Fix Window, we also fix Defects free of charge under section 22.2, whether or not they break this promise.
26.3 Standards we do not promise unless agreed
Unless the Proposal expressly includes a specific standard and testing against it, we do not promise that the Deliverables meet any accessibility standard (such as WCAG), search engine guideline, performance score or legal requirement. Under section 11, your site’s legal compliance is your responsibility.
26.4 Disclaimer
To the fullest extent the law allows, we provide the Site, the Free Content, the Services and all Deliverables “as is” and “as available”. The only exceptions are the promise in section 26.1 and anything else the Proposal expressly promises, other than results, which section 25 covers. We disclaim all other warranties, conditions and terms, whether express, implied or statutory. This includes any implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement and accuracy. We also disclaim any promise that the Site or the Deliverables will be uninterrupted, secure, or free of errors or harmful code.
If you are a consumer, this section does not affect rights that the law does not allow us to exclude.
27. Limitation of liability
27.1 Losses neither party is liable for
Neither party is liable to the other for any loss of profit, revenue, sales, conversions, ad spend, anticipated savings, goodwill or data, for business interruption, or for any indirect, consequential, special or punitive loss, even if it was foreseeable. This does not limit any amount payable under an Agreement, including fees, the Kickoff Payment, kill fees, amounts due when we close a project, restart fees, placement fees, interest and costs. It also does not limit your indemnity under section 28, or your liability for using our work or WDLP Materials beyond the rights we give you.
27.2 Our limit for Services
Our total liability for all claims arising out of or in connection with a Proposal, the Services under it and these Terms is limited to the fees you actually paid us under that Proposal. This limit applies whether a claim is in contract, tort (including negligence), breach of statutory duty or otherwise. For a retainer or other ongoing Proposal, the limit is the fees you paid us under it in the 3 months before the event that gave rise to the claim.
27.3 Our limit for everything else
This section covers the Site, the Free Content and anything else not covered by section 27.2, including template purchases unless the Template License sets a different limit. For these, our total liability to you is limited to the greater of US$100 and what you paid for our products or services in the 12 months before the event that gave rise to the claim.
27.4 What is not limited
Nothing in these Terms limits or excludes liability for:
fraud or fraudulent misrepresentation;
willful misconduct;
death or personal injury caused by negligence;
your duty to pay any amount payable under an Agreement; or
any other liability that cannot be limited or excluded under the law that applies, which in some places includes gross negligence.
27.5 Why these limits are fair
Our fees reflect this allocation of risk and would be much higher without it. You can insure against the losses in section 27.1 and are better placed to do so, because you control your business, traffic, offer and site after launch.
28. Indemnity
Plain-English summary: If you hire us, or buy a template for a business, and your materials, products, claims, site or breach of these Terms lead to a claim against us, you cover our losses and costs. This does not apply to consumers. This summary does not replace the full text below.
This section applies to clients and to template buyers acting for a business. It does not apply to consumers.
You will defend, indemnify and hold us harmless from all claims, losses, damages, liabilities, fines, costs and expenses, including reasonable legal fees, arising out of or relating to:
Client Materials or your instructions, including any claim that they infringe someone’s rights or break the law;
your products, services, offers and claims, and the content of your site and marketing;
your site’s compliance with the law, including privacy, cookie, consumer protection, advertising, accessibility and industry rules;
your breach of the license terms of Third-Party Materials;
changes made to the Deliverables by you or anyone other than us;
your use of the Deliverables or WDLP Materials outside the rights we give you;
your breach of these Terms or of the law, including misuse of the Site.
If someone makes a claim against us that this section covers, we will tell you promptly. A delay reduces your duties only to the extent it harms your defense. You may control the defense with lawyers we reasonably accept, and we may take part with our own lawyers at our cost. We will give reasonable help at your cost. You may not settle a claim in a way that admits fault on our behalf or puts obligations on us without our written consent.
29. Disputes
29.1 Talk first
A party with a dispute must send the other a written notice by email describing the claim and the amount. Both parties will try in good faith to settle it within 15 days after the notice. For a project paid through Contra, the parties will also use Contra’s dispute process during that period. This does not stop either party from using section 29.4 or 29.5, or from starting proceedings to stop a limitation period from running out.
29.2 Arbitration
Any dispute arising out of or in connection with these Terms or any Proposal, including any question about their existence, validity, scope or termination, that is not settled under section 29.1, shall be referred to and finally resolved by arbitration administered by the Mumbai Centre for International Arbitration (“MCIA”) under the MCIA Arbitration Rules in force when the arbitration starts, which are incorporated by reference into this section.
The seat, or legal place, of arbitration is New Delhi, India. Subject to sections 29.3 to 29.5 and 29.7, the courts at New Delhi have exclusive jurisdiction over court proceedings in India about any arbitration under this section.
The tribunal is one arbitrator. If the parties have not agreed on the arbitrator within 21 days after the arbitration starts, the MCIA Council appoints the arbitrator. Neither party may appoint the arbitrator alone.
The parties agree in writing that any arbitration under this section shall be conducted under the Expedited Procedure in the MCIA Rules, and either party may apply for it. The arbitrator shall decide the dispute on documents only, unless the arbitrator decides that a hearing is necessary, in which case the hearing shall be held by video unless both parties agree otherwise.
The language of the arbitration is English.
The law governing this arbitration agreement is the law of India.
If a party does not pay its share of a deposit the MCIA asks for, the other party may pay it and recover it, with interest, in the award.
The arbitrator may award costs, including reasonable legal fees, and interest. The award is final and binding and may be enforced in any court with jurisdiction.
For a project paid through Contra, disputed funds may be moved to an escrow agent. If they are, they will be released as the parties agree in writing, or as the arbitral award or a court decision under section 29.4 or 29.5 directs. The party that appoints the escrow agent pays its fees first, and the arbitrator may reallocate them. If that party does not start arbitration or court proceedings under this section 29 within 60 days after the funds reach the escrow agent, both parties will instruct the escrow agent to release the funds to the other party. That release does not decide the dispute, and either party may still bring its claim under this section 29.
29.3 Small claims for consumers
If you are a consumer, you may bring an individual claim in a small claims court where you live, as section 29.7 explains.
29.4 Urgent relief
Either party may ask a court for urgent interim or injunctive relief, including to protect intellectual property, Confidential Information or the status quo, without waiving section 29.2. In India, such applications go to the courts at New Delhi. Outside India, they may go to any court that has jurisdiction over the other party or its assets.
29.5 Court claims for undisputed sums
Either party may choose to sue in court, instead of arbitrating, for a fixed sum it is owed that is undisputed. A sum is undisputed if both of these are true:
it is due under an accepted Proposal, an invoice or a written agreement between the parties, such as an agreed refund; and
the other party did not dispute it in writing, with reasons, before it was due or, for an invoice, within the 14 days allowed by section 12.7.
The claim must be brought in the courts of the place where the other party has its principal place of business or residence. This option is available to both parties equally.
29.6 Jury and class action waivers
To the extent permitted by law, each party waives any right to a jury trial, and each party may bring claims only in its individual capacity and not as a claimant or class member in any class, collective or representative proceeding.
29.7 Consumers
If you are a consumer, sections 29.2 and 29.6 apply to you only if you choose them after a dispute arises. You may bring claims in the courts or consumer bodies available to you where you live, and nothing in these Terms limits rights you have under mandatory consumer law.
29.8 If part of this section is invalid
A court or arbitrator may hold that part of sections 29.4 to 29.6 is invalid, or that it makes this arbitration agreement one-sided. If so, that part is deleted or read as applying equally to both parties. The rest of this section, including section 29.2, continues to apply. Sections 29.3 and 29.7 always apply to consumers.
29.9 Complaints to regulators
Nothing in this section stops anyone from making a complaint to a regulator, such as a data protection authority, India’s Data Protection Board or a consumer protection authority.
30. Governing law
These Terms, each Proposal, and any non-contractual obligations arising out of or in connection with them are governed by the laws of India. The UN Convention on Contracts for the International Sale of Goods does not apply. If you are a consumer, this choice of law does not take away the protection of the mandatory laws of the country where you live.
31. Events beyond our control (force majeure)
Neither party is liable for a delay or failure to perform caused by events beyond its reasonable control. These include:
outages or failures of third-party platforms, such as Framer, Figma, Contra, Cal.com, payment providers and email services;
internet or power failures;
cyberattacks;
natural disasters and epidemics;
war, civil unrest or government action;
the serious illness or injury of our founder.
The affected party will tell the other promptly and try to limit the impact, and deadlines move by the length of the delay. If the event continues for more than 30 days, either party may end the affected project by written notice. You then pay for work done up to that point, and we refund fees you paid for work we have not performed. This section does not excuse late payment, except while a payment system outage stops you from paying.
32. Notices
We send notices to the email address in your Proposal or the one you use to work with us, and for Contra projects we may also use Contra messages. You send notices to admin@wedesignlandingpages.com. For formal legal notices, put “Legal notice” in the subject line. An email notice counts as received when it is sent, unless the sender gets a message that it was not delivered. Please keep your contact email up to date. Our postal address for legal notices is available on request.
33. Changes to these Terms
We may update these Terms from time to time. Each version shows its date at the top of this page and takes effect when we publish it.
Site use: the version in force when you use the Site applies.
Accepted Proposals: each accepted Proposal stays under the version of these Terms that applied when you accepted it, unless both parties agree in writing to a newer version. New Proposals use the version in force when you accept them.
Retainers: for an ongoing retainer, we will email you at least 30 days before a new version applies to it. It then applies from your next billing period after that notice, unless you end the retainer before that date.
Existing disputes: a change to section 29 never applies to a dispute that has already arisen.
You can ask us for a copy of this version or any earlier version.
34. Other legal terms
34.1 Entire agreement
Each Agreement is the whole agreement between the parties about that project and replaces earlier discussions, proposals and understandings about it. Each party confirms that it has not relied on any statement that is not set out in the Agreement. Nothing in this section limits liability for fraud or fraudulent misrepresentation.
34.2 If part of these Terms is invalid
If a court or arbitrator finds any part of these Terms invalid or unenforceable, that part is narrowed only as much as needed to make it enforceable. If that is not possible, that part is removed. The rest of these Terms stays in effect. Section 29.8 also applies to section 29.
34.3 Transferring these Terms
You may not assign or transfer your rights or duties under these Terms or a Proposal without our written consent. After full payment, you may transfer the Final Deliverables, and the license in section 16.6, together with the website or business they relate to. We may assign or transfer our rights and duties, by telling you, to a business that takes over WDLP, such as a company our founder sets up, or to an entity we control. We may also assign our right to be paid.
34.4 No waiver
If a party does not enforce a right, or delays in enforcing it, that is not a waiver of the right. A waiver counts only if it is in writing.
34.5 Independent contractors
We work as an independent contractor. Nothing in these Terms creates a partnership, joint venture, agency, franchise or employment relationship, and neither party can bind the other. We decide how, when and where we do the work, within the Proposal.
34.6 Third-party rights
No one else has rights under these Terms, except that Contra may enforce the rights its own Terms of Service give it for projects billed through Contra.
34.7 Terms that continue after a project ends
Sections that by their nature should survive the end of a project or of these Terms survive. These include sections 3 (Site content), 11 (your responsibilities), 12 to 14 (payment), 16 (intellectual property), 17 (portfolio), 18 (confidentiality), 20 (data protection, while we hold Client Personal Data), 21 (third-party platforms), 22.4 (files after the project), 23.5 (what happens when a project ends), 24 (hiring people we introduce) and 25 to 35 (Part C).
34.8 How to read these Terms
Headings, plain-English summaries and the “Important terms” box are for convenience only and do not change the meaning of the full text. Tables are part of the full text, except the table in section 8.5, which only summarizes the sections it points to. “Including”, “such as” and “for example” do not limit the words before them. “Written” and “in writing” include email and platform messages. “Days” means calendar days. The singular includes the plural. Our “then-current rate” means the hourly or project rate in our most recent written quote, Proposal or rate card sent to you or, if there is none, a reasonable market rate for the work.
34.9 Electronic records and signatures
The parties may form, sign, deliver and keep contracts, notices and records electronically. A contract formed electronically, including by click acceptance or by email or platform message, is valid and binding. Section 10A of India’s Information Technology Act, 2000 and similar laws, such as the US Electronic Signatures in Global and National Commerce Act, provide for this. Where a law requires a signature in a particular form, for example for an assignment of copyright under section 19(1) of India’s Copyright Act, 1957, the party signing will use a handwritten signature or an electronic signature that meets that law. A Proposal may be signed in separate counterparts that together form one document, and electronic copies are as valid as originals.
34.10 Stamp duty
If stamp duty is payable in India on a Proposal, on these Terms as part of an Agreement, or on any document signed under them, such as a confirmatory assignment, you pay it, unless the Proposal says otherwise.
35. Contact
If you have questions about these Terms, email admin@wedesignlandingpages.com and put “Legal notice” in the subject line for formal notices. You can also book a 20-minute call. WeDesignLandingPages.com is a trading name of Hardik Dewra, a sole proprietor based in Bahadurgarh, Haryana, India, and our postal address for legal notices is available on request. Our Contact page explains where to send each kind of request, and our Legal information page lists all our policies.