Hardik Dewra

2 min read

Why Learn more is costing you money

'Learn more' promises nothing, so the reader has to guess before every click. Write each button as a plain description of what loads next.

A button is a promise about the next screen

Every label sets an expectation of what happens after the click. 'Start my free trial' promises a signup form, and 'See pricing' promises numbers on the next screen. 'Learn more' promises an unknown amount of reading, on an unknown page, with an unknown ask at the end. Visitors price that uncertainty in before they decide, and uncertainty is expensive. Write the label as a short, honest description of what loads next and most of your CTA problem goes away.

Learn more hands the work to the reader

Someone on a phone, half distracted, will not stop to work out what a button does. 'Learn more' asks them to guess, and guessing costs you attention you already paid for with ad spend. The same click gets easier the moment the label names the thing: 'Read the 5 day process', 'See 12 pages we built this year', 'Get a quote by email'. Long labels are fine here. Buttons get read rather than admired, so clarity beats neatness every time.

Finish the sentence I want to

Read your button label after the words 'I want to'. 'I want to learn more' is a sentence nobody has ever thought. 'I want to see the pricing' and 'I want to book a 15 minute call' both sound like real intent. Writing from the visitor's side also clears out the system verbs. Submit, Continue and Discover describe what the software is doing. Buyers care about what they walk away with, so put that on the button.

Match the ask to how cold the traffic is

A visitor from a cold ad has met you once. Asking that person to 'Book a call' is asking for a calendar invite with a stranger who wants to sell them something. Offer a smaller, clearer step instead: see the work, see the price, watch a two minute walkthrough. Traffic from an email list or a referral can take the bigger ask, because the trust is already there. Same product, same page, different button, and the temperature of the traffic decides it.

Answer the fear right under the button

Under every CTA sits a question the visitor never says out loud. How long does this take? Will somebody phone me? Do I need a card? One line of microcopy answers it. 'Takes 2 minutes, no card needed' or 'Reply within one working day, no sales call'. The button carries the action, and the line underneath removes the reason to stall. It is usually the cheapest change on the page, and the one that gets skipped.

Keep the promise on the next page

If the button says 'See pricing', the next screen opens with pricing at the top. If it says 'Get a quote', the form asks only for what a quote needs. A broken promise shows up in analytics as a healthy click rate and a dead page after it, and the offer usually gets the blame. Click your own buttons on a phone once a month and follow the whole path. Most leaks turn out to be boring and quick to fix.